Payments FAQs

No, we do not offer monthly subscriptions.
Our contract policy is based on an annual subscription.
However, we do offer both quarterly payments including a 5% processing fee payable upfront.

We support two payment options:
  • Major Credit Cards: We will charge your card automatically each billing period and send an invoice indicating that your card has been charged.
  • Corporate Billing: We will send a payable invoice by┬ácheck (if you are located within the U.S.) or wire transfer (if you are located internationally)
?Note that payment by credit card is required for any annual agreement under $2500.

We will shutdown your service if late payment goes past 60 days.

The signup fee is part of your annual initial subscription and is not refundable.

When you upgrade a service you will pay the difference between your previous sign up fee and the one you are upgrading to.

For example, if you previously subscribed to a $299/month service with a $299 signup fee and want to upgrade to a $499/month service with a $499 signup fee you would pay a $200 incremental signup fee ($499-$299) upon upgrading.