XigniteLogos FAQs

The logos in XigniteLogos come from the listing exchange for that security. Our logo should match that provided on the exchange web site. If they do not match, please contact support@xignite.com and we will update it. If our logo matches the one on the exchange but the one on the exchange is outdated, someone will need to contact the exchange to have it updated. Only authorized employees of the listed company can do that. Here are some instructions you can follow if you are such an employee:
  • NYSE: Send an email describing the problem to service.desk@nyx.com.
  • NASDAQ: NASDAQ provides a form you can fill to request a logo update. 
Once the logo is updated in the exchange, it will get automatically updated in our system.