Cancellations FAQs

When you sign up for Xignite services, the initial agreement is for a one year subscription (unless your agreement specifies otherwise).
You cannot cancel your agreement prior to the agreement renewal date. You agreement will automatically renew (unless specified otherwise) and you must notify us in writing within the time frame also specified in your agreement (typically 30 days).
You can notify us by emailing to your account manager or sales@xignite.com.
Please refer to your agreement for details.

We will shutdown your service if late payment goes past 60 days.